Frequently Asked Questions
Everything you need to know about bringing TANG into your home.
What materials are used in TANG furniture and home decor?
At TANG, we prioritize durability and aesthetics. Our products are crafted from premium materials including sustainably sourced hardwoods, high-grade textiles, and reinforced metals to ensure your home pieces last for generations.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for processing and transit. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable. Return shipping fees may apply depending on the item size.
Do you offer assembly services for large furniture?
Yes, we offer professional assembly services for an additional fee at checkout. If you select 'White Glove Delivery,' our team will deliver, assemble, and place the furniture in your room of choice, as well as remove all packaging.
How should I care for my TANG products?
Each product comes with a specific care guide. Generally, we recommend avoiding direct sunlight for fabrics and using coasters on wooden surfaces. For deep cleaning, please refer to the digital manual provided on the specific product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for larger furniture purchases.